Events

Online retailing is at an all time high, IMRG and Capgemini are forecasting that the online retail market in 2013 will grow by 12% in 2013, with consumers spending £87bn online.

Niche brands need to work increasingly harder to acquire and retain customers against tough competition from global giants. Simply having a "nice website" is not enough: the winners must differentiate, add value & offer better service to survive.

Join us to hear from a number of industry specialists and businesses and find out what works and what doesn't in the e-commerce world in 2013 - tailored specifically to the interests and issue that face niche brands and retailers selling online.

What will you hear?

The forum will concentrate on marketing, sales & service from an e-commerce best practice perspective - in particular how to increase sales, conversions and improve customer service. Key topics will include search, mobile, usability, content & email marketing and personalisation and fulfilment.

For business owners and senior managers responsible for e-commerce in the retail, mail order and direct sectors, this event will help you understand:

Latest industry trends and what the UK's leading e-retailers are doing

• Vital statistics in the online world
• Best practices and approaches in e-commerce
• What works (& what doesn't) in terms of online marketing
• Lessons from case studies & war stories from like-minded companies
• Successes (and failures) from panel discussions with experts & practitioners

Speaker Session:

Title: How personalised, target marketing and content can boost conversions

Who: Neil Hamilton, Director of Personalisation Sales

Date: Thursday 2 May

Time: 9am - 5pm

Venue: Millbank Media Centre, LONDON

Early bird rate available until 15 April

With Emailvision’s Campaign Commander platform - fully integrated within your Magento eCommerce store - it’s never been easier to create advanced email marketing strategies, optimise your transactional emails and maximise sales opportunities with dynamic product recommendations.

We will show you how to use this eCommerce platform to strengthen the commitment of your visitors and increase your conversion rates and revenue with advanced recommendations and our new cart abandonment feature.

Tune in to learn the ins and out of our unique integration and boost the effectiveness of your online campaigns and reporting.

Date: Friday 24 May 2013

Time: 3pm GMT

Duration 30 mins

Take your relationship marketing campaigns to the next level with Campaign Commander for Microsoft Dynamics CRM. Our integration makes it easy for marketers and Customer Relationship Management professionals to deliver and track exception digital marketing campaigns and leverage your customer and prospect data. With one-click you have access to a powerful tool for the management and the optimisation of email marketing campaigns.

Date: Friday 7 June

Time: 3pm GMT

Duration: 30 minutes

Come listen and learn from the experts and customers around how they have implemented, optimised and maximised this eCommerce platform. This open forum will allow guests to ask questions and the panel to speak openly about their experiences.

Venue

76 Portland Place

London

W1B 1NT

Agenda

9:30-10:00 : Registration and Coffee

10:00-10:45 : Magento - A Platform for Growth - Jason Bramsden, InventCommerce

10:45-11:10 : Smart Marketing  - Rob Hanks, Emailvision

11:10-11:35 : Speed in King - Sylvain Martin, NBS System UK

11:35-12:00 : Secure Acceptance - Farhan Khan, Cybersource

12:00-12:30 : Q&A

12:30 : Lunch